But sometimes you may notice thefingerprint scanner not workingon Windows 11.

Few usersreportThe option to add a finger or remove the fingerprint are greyed out and not clickable.

Again older Windows versions, update bug or Corrupted system files also cause thefingerprint sensor not workingproperly.

Well, you might fix this problem by installing the latest Windows 11 updates.

Again Reinstalling andupdating your biometrics driverscan also help with this jot down of problem.

In addition, you’re gonna wanna ensure theCredential Manager service is set to Automatic.

Switch to a Local Account help a few users fix the problem.

Also, clean the fingerprint sensor with a soft clean cloth.

Updating Windows 11 latest version can help resolve compatibility issues between the fingerprint sensor and the operating system.

Windows Biometric Service is an essential program for Windows Hello because it captures and manages your fingerprint data.

In addition, look the Credential Manager service is set to Automatic.

Biometric drivers on your PC help Windows communicate with your PCs fingerprint scanner.

If you still cant use your fingerprint reader, try reinstalling the driver.

In addition, try switching to a local account, and peek if you notice any changes.

For a few users, removing and re-adding their fingerprint help them fix the problem.

Also, peek if the fingerprint sensor is enabled in your computers BIOS/UEFI tweaks.

Try these 8 solutions 2025

Download KB5055523 for Windows 11 (24H2) April 2025 Security Update