Disconnect all the external devices that are connected to the computer and test whether the issue persists.

Have you noticedlaptop wont shut downor sleep after a recent Windows 10 update?

Again incorrect power configuration or any tool running background may prevent Windows 10 from shutdown properly.

Once done cycle your PC to take effect the changes and look to see if the problem is fixed.

Disable Fast Startup

The fast startup was first introduced in Windows 8.

Now, This is one of the core features of Microsoft Windows which is helpful to boot even faster.

But, This cool feature can be a reason for shutdown problems for some older PC or laptops.

RunningSFC utilityandDISM commandscan repair these system file issues.

This is another working way to fix theWindows 10 wont shut downproperly issue.

you’ve got the option to check and install pending Windows updates by following the steps below.

And as most of the user report performing system restore helps them to resolveWindows 10 Startup And Shutdown problems.

check How Toperform a system restoreon Windows 10.