There are already more than 11,000 chat bots created for Facebook Messenger.
The bots are primarily intended for companies wishing to provide information of customers and potential customers using the service.
As the news was announced by the David Marcus, the vice president of Facebook communication products.

This means that you could choose from several predefined responses, without having to pop in out the reaction.
These proposed responses are determined from the most recent responses you sent earlier to the bot.
Also, bots can now connect the customers account, such as the banks or online shops.

In addition, there doubts remain exist about the efficiency of the chat bots.
Furthermore, it will be easier for the users to provide the feedback to the developers.


