Slow adoption, lack of use by law enforcement, and “technical difficulties” are to blame.
The state hopes to bring it back through a different vendor.
However, Florida residents were slow to adopt the service.
Many were surprised by the abrupt shutdown.
One user took to X to vent his frustration, saying the whole thing was “a mess.”
Florida is such a mess.
Still, the complete shutdown with no interim solution feels like a misstep by the state agency.
The shift from physical plastic cards to smartphone-based credentials has been a glacially slow process across the United States.
However, while state agencies and lawmakers are still trying to figure it out, smartphone makers are ready.
Appleaddeddigital ID support to its Wallet app in 2021, with Google following suit in 2022.
Maryland, Arizona, and Georgiasupportdigital IDs added to Google or Apple Wallets.
While the convenience and security benefits of ditching physical IDs are clear, the piecemeal rollout has been confusing.
So it’s not just Florida that’s “a mess.”
