Now, the company is giving customers more breathing room to order RMAs without additional costs.
Those with Raptor Lake CPUs that still work fine should switch to the company’s default voltage baselines.
The company willsharefurther details over the next few days.
The extension only applies to independently purchased boxed CPUs.
Customers seeking returns should contact Intel customer support.
Retail Intel CPUs normallyincludea three-year limited warranty.
The oldest 13th-gen chips sold around the end of 2022 would have remained within warranty until late 2025.
The extension presumably pushes the deadline to Q4 2027 or early 2028.
Intel traced the problem to a microcode algorithm error, which it plans to address with a mid-August patch.
Users who haven’t yet experienced crashes should engage Intel’s recommendedbaseline voltagesand knock on wood.
Chipzilla has refused calls to recall the affected CPUs.
Additionally, Intelfacesthe threat of a class action lawsuit if enough people find its customer service experience unsatisfactory.
Chipzilla slashed over 15 percent of its workforce around 17,500 employees.
Predicting lower-than-expected revenue for the third quarter, Intel also suspended fourth-quarter dividend sharing.
