The company writes that the problem is a quality issue with the battery cell from a third-party vendor.
It seems certain battery cells supplied by this organization pose a fire safety risk.
To compensate for the problem, Humane is offering owners two free months of its subscription service.

Interestingly, or worryingly, for owners, Humane never mentioned anything about offering replacement charging cases.
The firm only said it would share additional information after investigating the issue.
The Ai Pin’s reviews ranged from “meh” to utterly scathing.
Humane had hoped to ship 100,000 Ai Pins this year.