For those who have a PC and Samsung smartphone, Samsung Kies can connect the two devices.
In addition to data synchronization, Samsung Kies is also a useful tool to backup data.
If this happens, there are a few solutions to fix the problem.

As mentioned above, Samsung Kies can connect your Samsung mobile devices with a PC.
Two modes are available to work with Samsung Kies.
you might switch between the two modes without having to restart the software.

It copies everything to your PC either through a wired or wireless connection.
Its user guides makes the software easier to use.
There is also a troubleshooting tool in case it fails in detecting your equipment.