The company plans to release the tool sometime next year.

Another way the AI can help employees is by helping them avoid long calls.

Some tech giants share his enthusiasm but many other commentators are far more cautious.

Softbank is developing an AI for phone calls that will make you sound less angry if you yell at customer service

The EmotionCanceling Engine is set for release within fiscal year 2025, which ends on March 31, 2026.