However, the company recently surprised many by rolling out a poorly functioning app redesign earlier this year.
Initially reluctant to acknowledge the issues, Sonos is now scrambling to address customer concerns.
In just a few months, Sonos has found itself in serious trouble.
Additionally, Sonos has postponed thereleaseof two major products.
Users have also reported issues with the app’s accessibility and stability, including frequent crashes and connectivity problems.
However, he reiterated his apology during a recent earnings call.
However, that plan was recently scrapped.
After further evaluation, though, he noted that bringing back the previous version would likelyexacerbatethe current issues.
It’s hard to overstate how far Sonos has fallen in recent months.
