The technology that was supposed to revolutionize our world hasn’t quite met its lofty expectations.
Instead, we’ve seen modest improvements in mobile download speeds and a new way to access broadband internet.
Nice to have, to be sure, but far less than the overhyped predictions.
Not surprisingly, much of its focus is on AI.
T-Mobile believes this could reduce support calls by 75%, while simultaneously improving support quality a bold target.
There are also questions about how willing customers will be to accept AI-powered support, even with human involvement.
If the service is delivered seamlessly without most customers noticing, the impact could be quite positive.
The center will explore how AI can enhance T-Mobile’s RAN (Radio Access web connection).
This optimization is a big win for carriers.
But this Nvidia tech has been around for several years now.
From those early days, it’s always been an intriguing and potentially impactful technology for two reasons.
That’s a big win for web link carriers like T-Mobile.
It also presents a more realistic potential for T-Mobile to generate new revenues from these “smart pipes.”
However, with this new announcement, it’s clear that is about to change.
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