Now, the company is backtracking.

Volkswagen will bring back physical controls for some of its vehicles' most essential cabin controls.

A mistake the designer promised never to repeat.

Volkswagen brings back physical controls for essential cabin functions

Mindt confirmed the change during a recent interview.

Volkswagon will continue applying the changes to every new car from assembly lines.

The physical buttons are not limited to the center console, either.

Drivers can enjoy limited driving distractions from added steering-wheel controls.

Trying to tap non-tactile buttons on a touchscreen has never been the best solution, no matter the carmaker.

Mindt mentioned that customers and reviewers criticized Volkswagen’s design team when it went all-in the infotainment center controls.

However, the physical functions will remain accessible through the car’s physical interface layer.

The automotive industry has debated touchscreen-based infotainment platforms for a few years now.